Top 21 salesforce interview questions and answer
here we select all most asked salesforce interview questions and answers from topmost  biggest MNC companies


1.We Have A “time Based Workflow” And There Is Action Scheduled To Be Executed. If We Deactivate The Workflow, Scheduled Actions Will Be Removed From Queue Or Not?

Answer :

Even after deactivating the the workflow, its action will not be removed. It’s still active in queue.

2.In Which Criteria Of A Workflow – “time Dependent Workflow Action” Cannot Be Created ?

Answer :

Created, and every time it’s edited.

3.What Is Time-dependent Workflow?

Answer :

Time dependent workflows are not executed independently. Time dependent workflows remain constant in the workflow queue as long as the workflow rule criteria is valid.

4.What Is A Workflow Field Update?

Answer :

Field updates in workflow and approval processes specifies the field that we want updated and inserting the new value for it. Depending on the field type, we can choose the following options. They are apply a specific value, make the value blank, or calculate a value based on a formula you create.

5.What Is A Workflow Alert?

Answer :

Email alert is one of the action used in workflow and approval. They are used to generate email template by a workflow rule or approval process and sent to destination recipients. We can send workflow email alerts  to users, contacts having an valid email address.

6.What Is A Workflow Task?

Answer :

Workflow tasks in salesforce are used to assigns a task to users. Using tasks we can specify the Subject, Status, Priority, and Due Date of the task. Tasks are workflow & approval actions that are triggered by workflow rules or approval processes.

7.What Are The Different Workflow Actions Available In Salesforce?

Answer :

1. Tasks.

2. Email alerts.

3. field updates.

4. Outbound messages

8.What Is Workflow?

Answer :

Salesforce Workflow is a business logic that evaluates the records as they are created, updated in an object to apply automated process like Assigning Tasks, Emails, Field Update and outbound message sending.

9.What Is Analytical Snapshot In Salesforce.com ?

Answer :

Analytical Snapshot in Salesforce are used to create reports on historical data.

10.How To Enable “floating Report Header”?

Answer :

To enable floating report header in salesforce go to Setup=>Customize=>Reports and Dashboards=>User Interface settings=>Click on enable floating report header.

11.What Is The Use Of “floating Report Header”?

Answer :

Floating report headers enables us to display the column header visible on each page when we scroll the report page.

12.Which Permission Is Required To Set The Running User Other Than You In Dashboard?

Answer :

The user must have “View All Data” permission is required to set the running users.

13.Who Can Access “drag And Drop Dashboard”?

Answer :

User who have permissions in managed dashboard can access drag and drop dashboard.

14.Explain Dynamic Dashboard.?

Answer :

Dynamic dashboards in Salesforce displays set of metrics that we want across all levels of your organization.

Dynamic Dashboards in salesforce are Created to provide security settings for the dashboards in salesforce.com. We may have a requirement in an organization to “view all data” by every user in an organization according to their access we have to select Run as Logged-in User. There are two setting option in Dashboards. They are

1.Run as specified User.

2.Run as Logged-in User.

15.What Is A Matrix Report?

Answer :

Matrix reports is salesforce are those where the data is arranged in grid format having rows and columns. Data is arranged vertically and horizontally in tables like excel format.

16.What Are Custom Reports?

Answer :

Custom reports in salesforce are those created by user with specific criteria. These type of report can be deleted, edited and stores in personal folders.

17.What Are Standard Reports?

Answer :

Standard reports in salesforce are those provided by salesforce.com. These type of reports can not be deleted and used primarily for creating custom reports.

18.What Are Different Kinds Of Reports?

Answer :

There are three types of reports in salesforce.com they are

1.Tabular reports.

2.Summary reports.

3.Matrix reports

19.A Custom Object Contains Some Records, Now My Requirement Is To Create Field In This Object With Master Detail Relationship.?

Answer :

No. we can no create master detail relationship first create look up relationship and associate look fields for every parent record and then convert this to Master detail relationship.

20.Can We Create Master Detail Relationship On Existing Records?

Answer :

Yes, It is possible to create Master-Detail Relationship on existing record. First we have to create Look-Up relationship to a  record then convert it to master-Detail Relationship.

21.Define Various Characters Of Roll-up Summary Field?

Answer :

1.Roll-Up Summary field can be created only in a object which is referred as a object with a master detailed relationship field.

2.Roll-Up Summary field can only created for Master-detail Relationship.

3.Roll-Up Summary field can not be  created for Look-up Relationship.

4.It Derives the data from child Object.

5.We can’t change field type of a field that we reference in a roll-up summary field.

6.Auto numbers are not available here.

7.Roll-Up Summary fields are not available for mapping lead fields of converted fields.