Most asked salesforce interview questions in tcs 2018


1.    What is salesforce?

2.    What is a custom object in salesforce?

3.    Explain what is object relationship overview?

4.    Mention changing what may cause data loss?

5.    How SaaS can be helpful to Sales force?

6.    How sales force is useful in tracking sales?

7.    Mention how many relationship is included in SFDC and what are they?

8.    Mention what is the difference between isNull and isBlank?

9.    Explain what is the trigger?

10.                       Mention what is the use of the static resource in Salesforce?

11.                       Mention what is the difference between force.com and Salesforce.com?

12.                       Mention what are the actions available in workflow?

13.                       Explain what is the limit of data.com records that can be added to Salesforce?

14.                       Mention what are the different types of custom settings in Salesforce?


15.                       Mention what are the three types of object relations in Salesforce?

16.                       Mention what are the different types of reports available in Salesforce?

17.                       Is it possible to schedule a dynamic dashboard in Salesforce?

18.                       What does it indicate if an error state this “list has no rows for assignment”?

19.                       Explain what the junction object is and what is the use?

20.                       Explain what is Audit trail?

21.                       Explain what is dashboard?

22.                       Explain how many controllers can be used in a visual force page?

23.                       Mention what is the difference between SOQL and SOSL?


Salesforce is the most powerful suite of Cloud applications offering greater insights at Sales, Services and Marketing modules of CRM. While a huge number of candidates are expected to appear for Salesforce Certification in 2018, the following questions will help evaluate your basics and perform well.

What is the difference between Force.com and Salesforce.com?

Force.com is the PaaS vertical that forms the foundation for the code, database fetching and UI development. Salesforce.com, being a superset is the SaaS vertical referring to the CRM functionality (Sales, Services & Marketing).

What is the difference between isNull and isBlank?

IsBlank () is a function that checks if an expression has a value or not. It returns TRUE if there is no value else False. It supports all fields’ type including Text.

IsNull () delivers similar functionality with a difference it supports Number fields only.

Explain different relationships in SFDC.

Lookup Relationship

Lookup relationship links up two objects and up to 25 such objects can be linked. Parent fields are not mandatory here and they can be multiple layers deep. Addition to it there is no impact on security or deletion.

Master-Detail Relationship Master-Detail Relationship has to be a Parent-Child relationship only where Master denotes the Parent and Detail as the child. It can link up to 2 objects and deleting a Parent field automatically deletes Child field. A child in one relationship can’t be the parent in any other relationship.

What is the difference between SOQL and SOSL?

SOQL – Salesforce Object Query Language



Can search one object at a time only

Can be used in Triggers and Classes

DML operations can be performed

All types of fields included

SOSL – Salesforce Object Search Language

Can search multiple objects at a time

Can’t be used with Triggers

DML operations can’t be performed

Works only for email, text and phone types

How many reports types are there in Salesforce?

There are 4 types of reports in Salesforce that are used to summarize object information



Tabular Report – for displaying grand total in Table format

Matrix Report – Grouping based on Rows and Columns

Summary Report – Grouping done based on Columns only

Joined Reports – Joining two or more reports

What is Audit Trail?

Audit Trail is a function that helps track all the changes performed by different administrators to the Organization in the past 6 months.  It covers details such as

Date of changes made

Username that made the changes

Details of the changes made

What Workflow actions can be performed in Salesforce?

Following actions can be performed –Email Alert – Email alerts can be triggered through a template developed by the Workflow rule and thus send out a list of recipients.Field Update – Workflow actions to automatically update the value of a field. This could be a calculated value, blank or populate a specific value.Task – Allows assigning a task to a user specifying Subject, Status, Priority and Due Date.Outbound message – It triggers a specific information or message shooting to external services via SOAP messages.

What is the Permission Set?

Permission Set can be used to grant extended access to a user or more without changing their profiles.



Object settings for Tab, Object permissions and Field permissions

Access to Apex class

System permissions

Visualforce access

What is a Dashboard? What are the different components?

A Dashboard is the page to view reports. Up to 20 multiple reports can be analyzed in a Dashboard.



Chart –  For graphical representation

Gauge – For depicting some value within a range of values

Metric -For key values

Visual Page – For creating custom components and display values

Custom S Control – For displaying content in a Browser such as Excel files, Java Applet, ActiveX Control etc.

 What are Dependent Fields?

Dependent Fields can be attached with filters. That is, a condition can be set for displaying the value in a field for example > 100 etc. This was just a glimpse of important Salesforce Interview Questions. It is an extensive platform and calls for a complete course to achieve expertise.Stay in touch for more valuable feeds.